Servicing Your
Pet's Needs,
One Yard at a Time!

Customers are responsible for maintaining access into and out of the yard on scheduled service days. Ulta-Mutt technicians will not climb or jump fences to perform
pooper scooper services.

Please ensure the grass is mowed regularly to receive
the best service.

Ulta-Mutt will credit up to 1 free week of service up to $13.00 off your weekly scheduled service for each new customer that signs up and maintains 1 month of service.

We love dogs! However, if your dogs are protective or aggressive for safety reasons, please place pets inside or away from the service area during your scheduled window of Pooper Scooper Service. If your pets are aggressive when we arrive, we will need to reschedule services and Ulta-Mutt will notify you that day service couldn’t be completed.

Cat Ulta-Mutt customers will leave their dirty litter box(s) in a prearranged location for pick up.

Heavy rains or snow may delay our professional pooper scooper technicians. If this happens, we should be able to catch up by the next day or so and will notify you if there was a delay or reschedule. If we encounter a large amount of snow that delays us multiple days we may still charge for service and complete your pooper scooper service on your next scheduled clean-up day. Understand we will have twice as much dog poop to clean up on your next scheduled visit.

If you are not completely satisfied with that day's scheduled service, simply let us know. We will either come back to Re-Doo your yard or credit that day's service.

When you initially sign up to receive our services, when entering your information, it will prompt you to save a card on file. Each time before payment is processed, you will receive an invoice via email for your records!

Ulta-Mutt doesn't have any contracts on Residential Services. We will need you to review the Terms of Service, sign, and return at sign-up so our professional technicians can enter your yard to perform pooper scooper services.

We do not typically work the following holidays. If your service day falls on one of these days, we typically service the day before or after the holiday.

• New Year Day

• Memorial Day

• Independence Day

• Labor Day

• Thanksgiving Day

• Christmas Day

If service is no longer desired please notify Ulta-Mutt 48 hours via change request so that we can cancel the scheduled service. If your pets will not be using the yard for a certain period (i.e. vacation, illness, etc) and do not wish to be charged for unnecessary visits please call 48 hours in advance of your scheduled service.

Ulta-Mutt will bag the waste and take it with us so you don’t have to worry about it stinking up your garbage cans.

We use environment, pet, and people-friendly Simple Gree for our odor eliminator.

Ulta-Mutt Pooper Scooper, LLC prohibits and will demand the removal of consumer reviews containing a) confidential or private information; b) harassing, abusive, obscene, vulgar, sexually explicit, or inappropriate to race, national origin, gender, sexual orientation, sex, age, disability, handicap or any personal disparaging hateful remarks. c) unrelated to the company’s business practices. d) Are misleading. Please refer to the Consumer Review Fairness Act of 2016
for more information.

Ulta-Mutt assumes no liabilities for damage to yards, gates, pets, or properties. By initiating service, both parties agree to the above terms and responsibilities.

A service agreement will be emailed to customers before services are performed. It will include details on services, dates, estimated window of time, estimated cost, and contact information. Ulta-Mutt Pooper Scooper LLC has the right to adjust schedules based on service route changes. Customers will be notified by email of any changes
in service times, dates, or prices.